Forward Deployed Engineer

The role

You will be the first Forward Deployed Engineer embedded with early customers to build products that deliver measurable savings using real data. You will write production code, build integrations, and push learnings back into the core platform.

What you will do

• Embed with customer procurement and IT teams to map spend flow
• Define and instrument success metrics with the customer
• Build integrations into customer systems like SAP, Ariba, Coupa, Oracle, and NetSuite
• Build pipelines for entity resolution, part identifier normalization, and category mapping
• Model customer spend in ClickHouse
• Customize agentic workflows including retrieval sources, tools, prompts, and guardrails
• Build per-customer evals to prove accuracy
• Drive adoption through training and runbooks
• Lead demos, scope pilots, and handle security reviews and SOC 2 questionnaires
• Feed recurring patterns and workflows back into the platform

Required qualifications

• 4+ years of professional software engineering experience shipping production systems end to end
• Comfort working directly with customers from category managers to CIOs
• Hands-on experience building with LLMs in production including agentic workflows, tool use, retrieval, structured outputs, and evaluation
• Strong backend and integration skills in API design and data pipelines
• Experience shipping against messy real-world data including cleaning, normalization, and entity resolution
• Judgment about what stays bespoke and what becomes product
• Comfort with early-stage ambiguity
• Willingness to travel to customer sites roughly once or twice a month

Nice to have

• Experience integrating with enterprise procurement or ERP systems such as SAP, Ariba, Coupa, Oracle, or NetSuite
• Background in procurement, supply chain, sourcing, or manufacturing software
• Deep production experience with TypeScript
• Experience designing agent harnesses
• Experience with ClickHouse, or with other columnar analytics stores such as BigQuery, Snowflake, or Databricks
• Experience meeting SOC 2, GDPR, or similar compliance requirements at a startup
• One or more forward deployed, deployment strategist, solutions engineering, or technical consulting experience at a company like Palantir, Scale, or a comparable enterprise AI team
• Experience at an early-stage startup (seed through Series B)

About the company

NegotiateAI is a Menlo Ventures Backed company building AI for category managers at manufacturing and industrial companies to deliver enterprise savings.