Senior Product Manager

The role

The Senior Product Manager owns the end-to-end product lifecycle for specific areas of a cloud-based technology platform. This role focuses on financial operations and platform scalability to support affordable housing and community development programs.

What you will do

• Own the end-to-end product lifecycle for assigned areas of the platform.
• Define long-term product vision and lead roadmap planning.
• Partner with Product Lead and senior leadership to align initiatives with company strategy.
• Drive the roadmap for platform workflows including budgeting, disbursements, invoicing, reconciliation, and financial reporting.
• Partner with engineering on platform scalability, performance, and integration decisions.
• Use AI tools in day-to-day product management tasks.
• Run continuous discovery through customer interviews, site visits, and win/loss conversations.
• Partner with Customer Success to track adoption and engagement.
• Own uptime, latency, and scalability metrics.
• Optimize cross-module workflows.

Required qualifications

• 5+ years of product management or relevant experience with SaaS products.
• Demonstrated experience running the end-to-end product lifecycle.
• Strong interest in customer value and interview-based discovery with hands-on experience talking to users.
• Experience supporting platform scaling.
• Demonstrated ability to work effectively with senior leaders and executive stakeholders.
• Working fluency with AI tools and ability to apply them to product work.
• Proven track record of successful product launches.
• Experience with product analytics.
• Demonstrated ability to orchestrate multiple features and initiatives in parallel.
• Proficiency in product management methodologies, agile practices, and product management tools (e.g., JIRA, Confluence).
• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Nice to have

• Bachelor's degree in business, Engineering, Computer Science or related functions.
• Familiarity with APIs and system integrations.
• Experience in govtech, public sector, affordable housing, community development, or grant management software.
• Experience with financial, payment, or transaction-based product domains.
• Tech startup experience.
• Agile Certification.

Benefits

• Medical, Dental, Vision plan options
• Company-Paid Short-Term Disability
• Company-Paid Life Insurance
• 401K Contributions with generous employer match and immediate vesting
• 5 weeks of PTO
• 9 paid holidays
• 3 days of volunteer time off each year

About the company

Neighborly Software offers a cloud-based technology platform for the administration and disbursement of government funds for programs such as Housing, Economic, Community Development, Disaster Recovery/MIT, Home Energy Rebate Programs, and Housing Choice Voucher programs.