Operations Lead

The role

The Operations Lead will own and improve day-to-day business operations. This hands-on role spans finance, contracts, people operations, and internal systems.

What you will do

• Own accounts payable and receivable, client invoicing, vendor payments, and expense reconciliation.
• Manage financial reporting, budgeting, cash flow tracking, and forecasting.
• Review, redline, and manage client and vendor agreements, NDAs, and other contracts.
• Identify risks, coordinate negotiations, and oversee business compliance, insurance, and administrative requirements.
• Manage employee and contractor onboarding and offboarding, documentation, policies, and vendor management.
• Build and improve internal workflows, reporting dashboards, and operational systems.
• Identify inefficiencies, automate repetitive tasks, and implement solutions to help the company scale.

Required qualifications

• 3–5 years of experience in business operations, finance operations, or similar roles.
• Thrives in a fast-paced, demanding environment.
• Extremely proactive and resourceful, with a strong sense of ownership.
• Exceptionally organized and detail-oriented.
• Actively keeps up with AI tools, with an eagerness to leverage AI and automation to improve workflows and productivity.
• Excellent communication skills, sound judgment, and the ability to work independently with leadership, employees, clients, and vendors.

Nice to have

• Experience at a fast-growing startup
• Experience reviewing and redlining contracts, identifying risks, and negotiating commercial terms

Benefits

• Healthcare coverage
• PTO
• Company holidays

About the company

Nen Creative partners with tech startups to launch bold ideas into the world, creating the brands and stories that fuel their growth. They are one of the fastest-growing studios.