Director, Talent Acquisition

The role

The Director of Talent Acquisition will build and lead the operating engine for hiring and managing recruiting capacity. This role owns the full Talent Acquisition ecosystem including strategy, operating model, team leadership, Talent Operations, systems, and metrics.

What you will do

• Shape Talent Acquisition strategy and assess the operating model to match hiring demand.
• Own build-vs-buy decisions across in-house recruiting, contractors, RPO, and retained search.
• Lead capacity planning, funnel design, SLA targets, and process governance.
• Own recruiting workflows, dashboards, and ATS requirements.
• Define and own KPIs such as time-to-fill, pipeline health, conversion, and quality of hire.
• Lead, mentor, and develop a multidisciplinary team of recruiters, sourcers, coordinators, and Talent Operations partners.
• Stay personally involved in a subset of critical and executive searches.
• Build structured interviewing and evaluation frameworks to reduce bias.
• Partner with HRBPs, Finance, Compensation, Legal, and business leaders on workforce planning.
• Own the recruiting technology roadmap and identify AI applications.

Required qualifications

• 8+ years of Talent Acquisition experience
• At least 5 years leading Talent Acquisition as a function in a player/coach capacity
• Experience managing an integrated Talent Acquisition and Talent Operations model
• Track record of building or redesigning a recruiting operating model
• Experience managing a mixed recruiting-capacity model including internal teams, contractors, RPOs, and retained search firms
• Experience supporting a high-growth or rapidly evolving company, scaling hiring across several hundred employees
• Strong understanding of recruiting operations including ATS design, workflows, coordination models, dashboards, data integrity, and reporting
• Experience establishing and enforcing SLA-based metrics
• Hands-on proficiency with Ashby or a comparable modern ATS
• Experience hiring across a broad range of levels and functions, from early-career through executive search
• Experience building employer brand and talent attraction programs
• Excellent communication skills

Nice to have

• Experience selecting, implementing, or modernizing recruiting technology and driving adoption across a team
• Experience integrating AI or automation into recruiting and Talent Operations workflows
• Experience building recruiting dashboards and operating reviews that directly influence business decisions
• Familiarity with workforce management, contingent workforce programs, or vendor-governance models
• Experience clarifying decision rights across Talent Acquisition, HR Operations, HRIS, and People Operations
• Familiarity with recruiting practices across multiple regions or a distributed and remote workforce
• Experience in fintech, consumer technology, or another regulated or fast-scaling consumer-facing industry

Benefits

• Medical, dental, and vision health care plans
• Flexible Vacation Time Off plus 11 holidays and holiday company shutdown
• New Parent Leave
• Mental health support
• Paid sabbatical after 5 years
• Health and Dependent Care FSA and HSA Plan with monthly contribution
• Monthly Wellness Stipend
• Cell Phone Stipend
• Wifi Stipend (remote only)
• Work from home equipment stipend (remote only)
• Co-working space subsidy (remote only)
• 401K with 4% company match

About the company

NerdWallet is on a mission to bring clarity to all of life’s financial decisions. They have built an inclusive, flexible, and candid culture.