Associate Manager, Sales Operations - AZ

The role

The Associate Manager, Sales Operations manages core operational processes for the SMB Sales organization. This person leads a small team of analysts and handles lead routing, sales commissions, revenue reconciliation, and sales technology administration.

What you will do

• Manage lead routing and assignment processes across Originations and Renewals
• Manage sales commission administration and monthly commission payouts
• Oversee sales and revenue reconciliation processes
• Manage sales performance reporting and analytics
• Lead and develop a team of Sales Operations Analysts
• Administer and optimize the sales technology stack including Salesforce
• Drive continuous process improvement for workflows
• Partner cross-functionally with Sales, Finance, Accounting, Payroll, HR, Product, and Engineering

Required qualifications

• Bachelor's degree in Business, Finance, Economics, Engineering, Computer Science, or a related field
• 4+ years of experience in Sales Operations, Revenue Operations, or Business Operations supporting a sales organization
• At least 1 year of people leadership or functional ownership experience
• Hands-on experience administering Salesforce in a sales environment
• Experience managing or administering sales commission calculations, payout processes, and compensation reconciliation
• Experience reconciling sales, revenue, or partner data across multiple systems
• Advanced proficiency in Excel or Google Sheets
• Experience developing and maintaining sales performance metrics, dashboards, and reporting
• Ability to prioritize work, provide coaching and feedback, and support professional development
• Strong problem-solving and analytical skills
• Ability to build collaborative relationships and influence decisions through data
• Ability to manage confidential compensation, financial, and employee performance information

Nice to have

• Salesforce Administrator or Advanced Administrator certification
• Experience with Sweep, RingDNA (Revenue.io), LeanData, Outreach, Salesloft, Five9, or comparable platforms
• Experience with sales commission management platforms and supporting compensation plan design or administration
• Proficiency in SQL or business intelligence tools such as Tableau, Looker, or Mode
• Experience supporting financial services, lending, or other regulated sales environments
• Experience working in high-volume, inside-sales organizations
• Experience supporting both new-business Originations and Renewals sales processes

Benefits

• Medical, dental, and vision health care plans
• Rejuvenation Policy: Flexible Vacation Time Off + 11 holidays + holiday company shutdown
• New Parent Leave
• Mental health support
• Paid sabbatical after 5 years
• Health and Dependent Care FSA and HSA Plan with monthly NerdWallet contribution
• Monthly Wellness Stipend
• Cell Phone Stipend
• Wifi Stipend (remote Nerds only)
• Work from home equipment stipend (remote Nerds only)
• Co-working space subsidy (remote Nerds only)
• 401K with 4% company match

About the company

NerdWallet Small Business is on a mission to bring clarity to all of life's financial decisions. They have built an inclusive, flexible, and candid culture.