Jewelry Quality Control Specialist

The role

The Jewelry Quality Control Specialist conducts detailed quality inspections of fine and demi-fine jewellery. This person makes pass or fail decisions, documents outcomes, and works with factories to ensure corrective actions are completed.

What you will do

• Conduct detailed quality inspections of fine / demi-fine jewellery
• Make quality pass/fail decisions and document inspections
• Log outcomes with supporting images and comments
• Highlight quality related issues with the factory for same-day repair or re-work
• Ensure jewellery matches approved CADs, customer specifications, and design requirements
• Identify recurring quality issues and supplier trends
• Support continuous improvement initiatives for quality standards and inspection processes
• Build strong working relationships with suppliers
• Take ownership of the final quality of every jewellery piece

Required qualifications

• 3–5 years of experience in Fine and Demi-Fine Jewellery Quality Control
• Strong understanding of fine jewellery manufacturing processes from Casting through final polishing and finishing
• Good knowledge of diamonds, coloured gemstones, precious metals, stone setting techniques, and jewellery craftsmanship
• Ability to identify manufacturing defects and recommend appropriate corrective actions
• Experience working directly with jewellery manufacturers and suppliers
• Strong attention to detail and a process-oriented approach
• Excellent problem-solving and root cause analysis skills
• Ability to prioritise multiple orders in a fast-paced environment
• Good communication skills
• Experience with export quality standards for jewellery
• Comfortable using internal systems, spreadsheets, and quality documentation tools

Benefits

• Competitive salary and benefits
• Flexible working hours
• Opportunity to work in one of the world's fastest-growing jewellery technology companies
• Exposure to thousands of bespoke and catalogue jewellery designs across global brands
• Work closely with international suppliers and cross-functional teams
• A dynamic, collaborative, and high-growth environment with excellent learning and career development opportunities

About the company

Nivoda is one of the world's fastest-growing jewellery technology companies.