Medical Receptionist

The role

You will be the face and voice of a neurology practice. You will greet patients, manage scheduling, handle insurance and records, and collaborate with clinical staff.

What you will do

• Greet patients and families with warmth and empathy
• Manage the check-in/check-out process
• Maintain an organized, comfortable front lobby
• Manage phone lines and answer patient inquiries
• Triage calls
• Schedule specialized neurology appointments
• Verify insurance eligibility
• Collect co-pays
• Process new patient paperwork
• Scan and route medical records securely

Required qualifications

• 1–2+ years of medical front-desk, healthcare administration, or high-volume customer service experience
• Exceptional verbal and written communication skills
• Calm, patient demeanor
• Proficiency with Electronic Health Records (EHR) systems
• Proficiency with basic office software
• Strong work ethic
• Excellent punctuality for 8:00 AM start
• Ability to multitask in a busy clinic

Benefits

• Steady Monday through Friday schedule from 8:00 AM to 5:00 PM with all weekends off
• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement options
• Generous accrued paid time off (PTO)
• Paid federal holidays
• Supportive leadership and a highly collaborative team

About the company

Central Texas Neurology Consultants provides specialized, compassionate care to patients navigating complex neurological conditions.