Medical Assistant / Infusion Coordinator

The role

The Infusion Coordinator manages end-to-end order processing for infusion services. This includes order intake, chart review, insurance eligibility, and patient scheduling.

What you will do

• Perform intake processes for infusion orders
• Create patient charts and review and enter orders
• Obtain clinical requirements and communicate with prescribers on missing documents
• Verify insurance eligibility and obtain clinical requirements for authorizations
• Track patients progress
• Communicate with patients and providers regarding infusion order status
• Refer or assist patients with enrollment in manufacturer copay assistance programs and foundations
• Educate patients for pre and post infusion expectations
• Manage REMS program requirements
• Schedule patient appointments and coordinate drug orders

Required qualifications

• High school diploma or equivalent
• Excellent verbal and written communication skills
• Superior interpersonal and patient contact skills
• Excellent telephone manners
• Minimum of one year of experience with patient scheduling and insurance billing for medical services
• General knowledge of ICD10 and CPT codes
• Knowledge of medical terminology and clinical documentation review
• Strong organizational skills
• Detail-oriented
• Ability to multi-task and work well in a fast-paced setting
• Critical thinking skills and decisive judgment

Nice to have

• Infusion experience

Benefits

• Competitive compensation
• Full medical/dental/vision
• 401k Matching
• Paid time off and holidays
• Growth within a rapidly expanding practice

About the company

niramedical is a rapidly expanding practice.