Consumer Compliance Lead - Product Advisory & Testing

The role

This individual contributor will lead product compliance advisory and internal compliance testing for US consumer banking products. You will assess regulatory questions, influence product decisions, and lead compliance reviews from planning through remediation.

What you will do

• Serve as a primary compliance advisor to Product, Engineering, Operations, and Marketing teams.
• Interpret federal and state consumer financial protection requirements into product requirements and controls.
• Review products, features, customer journeys, disclosures, and marketing materials for compliance risks.
• Assess compliance implications of product and process changes.
• Provide effective challenge to business decisions and control designs.
• Develop and execute risk-based compliance testing and monitoring coverage.
• Lead reviews from scoping through completion.
• Assess whether controls are appropriately designed and operating effectively.
• Produce findings and reports explaining regulatory concerns and recommended corrective actions.
• Draft and update consumer compliance policies and standards.

Required qualifications

• Substantial experience in US consumer compliance at a bank, financial institution, or fintech.
• Demonstrated responsibility for both product advisory and compliance testing or monitoring.
• Strong working knowledge of consumer financial protection requirements including TILA/Regulation Z, ECOA/Regulation B, EFTA/Regulation E, TISA/Regulation DD, FCRA/Regulation V, and UDAAP.
• Ability to research and interpret regulatory requirements and develop recommendations.
• Hands-on experience designing and executing compliance reviews, evaluating controls, documenting findings, and validating remediation.
• Ability to analyze operational and customer data to identify exceptions and assess customer impact.
• Strong writing and communication skills.
• Ability to independently own significant workstreams, establish priorities, and escalate issues.

Nice to have

• Compliance advisory or testing across digital deposit, credit card, or personal loan products.
• Experience with building compliance capabilities for a new or growing bank or fintech.
• Experience using data analytics or automation to improve compliance monitoring and testing.
• CRCM

Benefits

• Opportunity of earning equity at Nu
• Medical Insurance
• Dental and Vision Insurance
• Life Insurance and AD&D
• Extended maternity and paternity leaves
• Nucleo - Our learning platform of courses
• NuLanguage - Our language learning program
• NuCare - Our mental health and wellness assistance program
• 401K
• Saving Plans - Health Saving Account and Flexible Spending Account
• Work-from-home Allowance
• Relocation Assistance Package, if applicable

Before you apply

• Recruitment process may involve the use of artificial intelligence–enabled tools.
• Nu does not provide individualized technical feedback.

About the company

Nu serves more than 140 million customers with a mission to fight complexity and empower people. The company leads industry transformation through innovative products and human-centered services.