Nubank

Staff Software Engineer - Insurance

São Paulo, Remote. Posted 3 months ago

The role

The Staff Software Engineer - Insurance will evolve platform architecture and lead the rollout of AI/agentic tooling. This role involves building infrastructure, mentoring engineers, and partnering with cross-functional teams to scale insurance products.

What you will do

  • Diagnosing and evolving platform architecture to support scale and global expansion.
  • Providing AI-first engineering leadership and setting standards for AI/agentic tooling.
  • Aligning cross-functional teams around clear outcomes.
  • Ensuring observability for AI systems and platform services in production.
  • Mentoring engineers on technical approach and AI/agentic best practices.
  • Evaluating and incorporating internal and external AI tools and agents into workflows.
  • Partnering with central AI/platform teams and other business units.
  • Enabling engineers and non-engineers to safely contribute to AI-powered products.
  • Embedding responsible, auditable practices per regulations and internal risk standards.

Required qualifications

  • Proven technical leadership as a senior/staff engineer delivering high-impact, large-scale software systems in production.
  • Track record of mentoring and uplifting peers on technical approach and AI-native workflows.
  • Strong systems/platform engineering experience in architecture, CI/CD, and test automation.
  • Genuine interest and foundational knowledge of AI/LLM concepts.
  • Ownership mindset for rolling out AI/agentic tooling across a team.
  • Strong full-stack thinking to design maintainable codebases and APIs.
  • Experience navigating ambiguous, cross-functional projects.
  • Demonstrated strategic acumen linking technical initiatives to business drivers.
  • Experience in fintech or other regulated industries.
  • Advanced English for daily collaboration in a global environment.

Nice to have

  • AI-first mindset with professional experience implementing LLMs, generative AI, agentic patterns and/or RAG systems.
  • Solid understanding of prompt engineering, tool calling, context management, and agent loops.
  • Experience building or contributing to automated test/CI-CD evaluation frameworks.
  • Background in insurance or embedded insurance products.
  • Experience scaling products across international markets and languages.
  • Familiarity with Portuguese and/or Spanish to read or review customer-facing copy.
  • Prior experience in AI-first startups or big-tech environments with strong AI/ML teams.

Benefits

  • Competitive compensation and company equity
  • Bi-annual trips to Brazil to build relationships with coworkers
  • Top-tier Medical Insurance
  • Top-tier Dental and Vision Insurance
  • Generous time off and company holidays
  • Life Insurance and AD&D
  • Extended maternity and paternity leaves
  • NuLanguage – our language learning program
  • NuCare – our mental health and wellness assistance program

Before you apply

  • Recruitment process may involve the use of artificial intelligence–enabled tools.
  • Nu does not provide individualized technical feedback.

About the company

Nu serves more than 140 million customers with a mission to fight complexity and empower people. The company uses proprietary technology and data at scale to power its digital platform.

Staff Software Engineer - Insurance at Nubank | JobZoey