CRA & Fair Lending Officer

The role

This person will provide Community Reinvestment Act (CRA) support and consumer protection compliance for US deposit and unsecured lending products. They will help build and operationalize compliance and CRA infrastructure for a potential de novo national bank.

What you will do

• Support the development of the proposed CRA Strategic Plan for the organizing bank.
• Engage with community organizations, nonprofits, and local stakeholders to assess community development needs.
• Support Second Line oversight of CRA program execution.
• Establish and maintain CRA records, data, and documentation.
• Monitor CRA-related regulatory developments and advise on implications.
• Advise business partners on new product initiatives, marketing campaigns, and system implementations.
• Provide effective challenge to the First Line of Defense on compliance controls.
• Interpret and apply federal and state consumer protection laws.
• Support the build-out of compliance and CRA infrastructure for a de novo national bank.
• Mentor junior compliance team members and cross-functional partners.

Required qualifications

• Dedicated compliance, risk, or audit experience within a US financial institution or bank.
• Direct working experience with the Community Reinvestment Act (CRA).
• Experience engaging with community organizations, community development practitioners, or local stakeholders.
• Bachelor's degree in Finance, Law, Business Administration, or a related field.
• Deep working knowledge of US consumer compliance regulations, including ECOA/Reg B, TILA/Reg Z, UDAAP (Section 5 FTC Act / Dodd-Frank §1031), and EFTA/Reg E.
• Ability to independently interpret regulatory requirements and apply them to complex, ambiguous business scenarios.
• Experience providing compliance advisory to product, technology, or business teams in a fast-paced environment.
• Track record of building or materially improving compliance processes, controls, or monitoring programs.
• Strong judgment, integrity, and discretion in handling sensitive and confidential matters.
• Ability to communicate complex regulatory topics clearly to non-compliance audiences.
• Comfort operating with a high level of autonomy while knowing when to escalate.

Nice to have

• Familiarity with FCRA/Reg V, GLBA/Reg P, and broader US banking regulations.
• Experience with Fair Lending compliance, including ECOA/Reg B monitoring, fair lending risk assessments, or disparate impact / disparate treatment analysis.
• Experience with consumer complaints oversight, including complaint program design, root cause analysis, and trend reporting.
• Experience with compliance testing, monitoring, or quality assurance for deposit, credit card, or personal loan products.
• Experience at a de novo bank, BaaS arrangement, or fintech-bank partnership.
• Familiarity with OCC supervisory expectations, examination processes, and heightened standards for de novo institutions.
• Understanding of how banking technology, automated decisioning, and data practices intersect with consumer protection requirements.
• Professional certification: CRCM, CCEP, or similar.

Benefits

• Opportunity of earning equity at Nu
• Medical Insurance
• Dental and Vision Insurance
• Life Insurance and AD&D
• Extended maternity and paternity leaves
• Nucleo - Our learning platform of courses
• NuLanguage - Our language learning program
• NuCare - Our mental health and wellness assistance program
• 401K
• Saving Plans - Health Saving Account and Flexible Spending Account
• Work-from-home Allowance
• Relocation Assistance Package, if applicable

Before you apply

• Recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis.
• Nu does not provide individualized technical feedback.

About the company

Nu serves more than 140 million customers with a mission to fight complexity and empower people. The company uses proprietary technology and data at scale to power its digital platform.