Forward Deployed Engineer

The role

You will work at the intersection of engineering, product, and customer success. You will spend half your time working with customers on implementations and onboarding, and the other half building software, shipping features, and owning engineering projects.

What you will do

• Partner with Sales and Customer Success on technical customer conversations, implementations, and onboarding.
• Debug customer issues across APIs, integrations, and production systems.
• Design and build product features, internal tooling, and automations.
• Own engineering projects end-to-end, from gathering requirements through implementation and deployment.
• Work directly with customers to understand complex workflows and translate them into product improvements.
• Collaborate closely with Product, Engineering, and Customer Success.
• Help improve APIs, integrations, developer experience, and operational tooling.
• Become a trusted technical advisor for large customers.

Required qualifications

• 2–5 years of software engineering experience.
• Strong programming skills in JavaScript/TypeScript (Node.js preferred), or experience in another backend language with a willingness to learn.
• Experience working with SQL databases such as PostgreSQL.
• Strong debugging and problem-solving skills.
• Excellent written and verbal communication.
• Comfort working directly with customers and explaining technical concepts to both technical and non-technical audiences.
• Ownership mindset.
• Startup mentality: comfortable with ambiguity and excited to wear multiple hats.

Nice to have

• Experience building APIs or backend services.
• Familiarity with AWS, Docker, Redis, or modern cloud infrastructure.
• Experience working with SaaS integrations or enterprise customers.
• Background in fintech, accounting, payments, or tax technology.
• Experience working in an early-stage startup.

Benefits

• Competitive salary and equity
• Full medical, dental, and vision coverage
• Wellness perks like Headspace and the Peloton One App
• 401(k)
• Relocation assistance to NYC or SF (if needed)
• Lunch and snacks when you're in the office
• Regular team offsites and company events

About the company

Numeral is an AI-native tax solution serving more than 3,500 global businesses. They have raised over $157M from investors including Insight Partners, Salesforce Ventures, Benchmark, Mayfield, and Y Combinator.