Principal Product Manager

United States, Remote. Posted 15 days ago

The role

You will lead product direction for the Quality Control product area from discovery through release and post-launch learning. You will own strategy, roadmap, pricing, and go-to-market while working with Engineering, Data Science, Sales, Marketing, and Customer Success.

What you will do

Set product direction for Quality Control from customer discovery through release and post-launch learning
Learn how lenders review closing documents and where workflows break down
Separate shared customer needs from one-off requests and make product choices
Partner with Engineering and Data Science on requirements, trade-offs, and delivery
Give Implementation, Customer Success, and Sales guidance on product decisions
Track product results after launch and use customer feedback and usage data to shape the roadmap
Use AI for routine research, synthesis, and drafting

Required qualifications

Experience owning a B2B software product through discovery, delivery, and post-launch evaluation
Strong product judgment to separate broad customer needs from one-off requests
Experience making decisions with incomplete information and explaining the evidence
Experience working with Engineering and customer-facing teams such as Sales, Implementation, or Customer Success
Clear written and verbal communication
Use AI as part of your product work, including research synthesis, drafting, or routine analysis

Nice to have

Mortgage or title experience

Benefits

Medical, dental, and vision coverage
401(k) with up to 4% company match
16 weeks of paid parental leave
Flexible Paid Vacation Time Off + 10 Sick Days for exempt roles
Generous Accrued Paid Vacation Time Off + 10 sick days for non-exempt roles
Summer & Winter Break (~1-week each)
9 Holidays per year
Healthcare and Dependent Care FSA
HSA Employer Contribution ($75-150 for individuals, $150-$250 for families)
$15K Family Building Benefit (lifetime limit)
Life and Disability Insurance
$1,500 Annual Lifestyle Stipend

About the company

Snapdocs designs workflow software and AI-driven automation that connects lenders, settlement teams, notaries, and investors. Their platform powers 20% of all real estate closings in the country.