Sr. Engagement Manager, Frontier Engineering

The role

You will be the first Engagement Manager in New Zealand, acting as the in-market leader for accounts across Data and Agentic Transformation. You will own the engagement lifecycle from discovery and deal shaping to delivery and value realization.

What you will do

• Qualify opportunities with account teams and engage executive sponsors
• Lead customer discovery and journey workshops to align on use-case priorities
• Work with Services Solution Managers on commercial strategy and SOWs
• Maintain accurate bookings forecast and pipeline
• Build services roadmaps and identify new Snowflake capability opportunities
• Work with SI, GSI, and ISV partners on co-delivery and co-sell approaches
• Own the handoff from pursuit to delivery and lead engagement kick-off
• Manage Work Breakdown Structures, RAID logs, and critical-path scheduling
• Identify scope creep and negotiate Change Orders
• Own engagement financials including revenue forecasting and budget burn-down

Required qualifications

• Minimum of 8 years of related experience with a Bachelor's degree, or 6 years with a Master's degree, or equivalent experience
• 10+ years in a Sales and Services Delivery role interfacing with executives on complex technical implementation projects
• Proven achievement of quantitative targets such as bookings, utilization, consumption, and delivery margin
• Demonstrated experience leading discovery, shaping scope and value propositions, and closing services deals
• Hands-on mastery of project governance (WBS, RAID, critical path), change management, and project financials (EAC)
• Ability to command a room of C-suite executives while holding technical credibility
• Direct experience across data platform modernization and AI/ML or GenAI adoption
• Ability to work as one team with colleagues across locations as a remote-based team member
• Ability to switch between sales support, project governance, and hands-on crisis management

Nice to have

• Established network across New Zealand enterprise, government, or the local SI and partner community
• Big 5 or boutique strategy consulting experience
• Experience in a technical advisory role such as solution architect or technical account manager
• Hands-on project experience with the Snowflake AI Data Cloud or other cloud data platforms on AWS, Azure, or GCP
• Experience building a services practice or team presence in a new market

About the company

Snowflake is powering the era of the agentic enterprise. Frontier Engineering's mission is to engineer guaranteed customer outcomes on Snowflake, the trusted control plane for AI-first business.