Snowflake

Senior Technical Program Manager - ML/AI

US-CA-Menlo Park, Remote. Posted a month ago

The role

You will own and drive complex, cross-team ML/AI programs from scoping through launch. This includes managing model infrastructure, inference pipelines, and AI-powered application features.

What you will do

  • Own and drive complex, cross-team ML/AI programs end-to-end
  • Partner with ML Engineers, Research Scientists, Product Managers, and Engineering Leaders to define roadmaps
  • Coordinate cross-org launches for AI features across infrastructure and application surfaces
  • Navigate ambiguity in AI development and adapt program structures
  • Establish program governance and reporting cadences
  • Drive cross-functional alignment between engineering, product, design, security, and legal/compliance
  • Identify and resolve systemic execution bottlenecks
  • Own AI launch readiness including model evaluation and safety review
  • Represent ML/AI programs to senior leadership

Required qualifications

  • 5+ years of technical program management experience at a cloud or AI-native technology company
  • Demonstrated experience with ML/AI programs and the ML development lifecycle
  • Strong technical depth in model architecture, inference infrastructure, evaluation metrics, and deployment tradeoffs
  • Proven ability to operate in ambiguity
  • Experience managing programs spanning 4+ engineering teams with competing roadmaps and shared dependencies
  • Excellent communication skills
  • Strong program management fundamentals: dependency management, risk frameworks, milestone governance, stakeholder alignment, and escalation discipline

Nice to have

  • Experience with LLM inference, fine-tuning, RAG architectures, or AI function platforms at production scale
  • Background in model serving infrastructure, GPU/accelerator resource management, or ML platform engineering
  • Familiarity with responsible AI practices
  • Experience with Snowflake's architecture or data cloud ecosystem
  • Working knowledge of ML observability
  • Background in launching customer-facing AI features

Benefits

  • Medical
  • Dental
  • Vision
  • 401(k)
  • ESPP
  • Generous PTO

About the company

Snowflake is powering the era of the agentic enterprise. The company is growing fast and scaling its team to accelerate growth.