Sr. Certification Development Program Manager

The role

This person will lead technical certification releases, assessment architecture, and exam development for the SnowPro Certification program. They will design practical assessments, lead SME workshops, and manage end-to-end exam development projects.

What you will do

• Design, develop, and deploy lab-based practical assessments and micro-credentials.
• Recruit, train, and lead global Subject Matter Experts through exam development workshops.
• Author, review, and technically validate advanced scenario-based exam questions.
• Review and revise exam content for grammar, punctuation, spelling, style, and tone.
• Manage medium-to-large-scale exam development projects using project management tools.
• Partner with psychometricians and delivery vendors to monitor item performance and ensure security.
• Oversee operational workflows, publishing, and global localization for certification assets.
• Drive exam launches by developing study guides, practice exams, and web content.
• Collaborate with Engineering, Product Marketing, and Technical Documentation teams.

Required qualifications

• 6+ years of experience in technical content development, certification design, assessment engineering, or IT/technical training in enterprise software environments.
• 2+ years of hands-on experience designing and building technical labs, practical assessments, or hands-on environments across enterprise cloud or data platforms.
• Demonstrated success leading complex, multi-stakeholder technical projects from concept to launch.
• Bachelor’s degree in Information Systems, Data Engineering, Education, Statistics, or equivalent practical experience.
• Ability to translate complex cloud architectural patterns into clear assessment objectives and editorial content.

Nice to have

• SnowPro Core or SnowPro Advanced Certified.
• Direct hands-on experience with the Snowflake AI Data Cloud, including proficiency in SQL and/or Python.
• Experience with item banking platforms (e.g., Pearson ExamDeveloper) and assessment standards like QTI.
• Hands-on experience or familiarity with LLMs, AI/ML workflows, and building agents.

About the company

Snowflake is powering the era of the agentic enterprise. The Snowflake Global Revenue Enablement team builds and certifies technical champions worldwide to empower individuals on the Snowflake AI Data Cloud.