Senior Product Designer, Observe by Snowflake

The role

You will own end-to-end design for Observe surfaces including AI SRE, APM, and dashboards. You will partner with product and engineering to define interaction models for complex observability workflows.

What you will do

• Own end-to-end design for one or more Observe surfaces: AI SRE, APM, Metrics, Log/Trace Explorers, dashboards, or onboarding
• Define interaction models for complex observability workflows
• Prototype early and often using AI-enabled tools
• Partner with PM and engineering in shaping product direction
• Contribute to and evolve Observe's design system and shared interaction patterns
• Present work clearly to cross-functional stakeholders
• Help raise the bar for product design
• Perform competitive and comparative analysis

Required qualifications

• 5+ years of product design experience working on complex, data-heavy or developer-facing products
• A strong eye for design, with deep care for layout, motion, affordances, and visual polish
• A design portfolio that showcases your ability to design software that is beautiful, powerful, and intuitive
• Comfort designing for technical users and engaging with engineers on implementation tradeoffs
• Experience with AI-native surfaces: chat interfaces, agent-driven workflows, or explainability and trust patterns
• A prototype-first mindset
• Strong communication skills and the ability to articulate design decisions to PMs, engineers, and leadership

Nice to have

• Background in or deep familiarity with observability, monitoring, or incident response workflows
• Experience designing CLI-adjacent or developer tooling surfaces
• Familiarity with Observability tools
• Prior experience at a startup or acquisition-stage product team
• A deep desire to make things feel good, look awesome, and work great!

About the company

Snowflake is powering the era of the agentic enterprise. Observe by Snowflake is an AI-powered observability platform built on the Snowflake AI Data Cloud.