Senior Director, WW Deal Desk

The role

You will lead a global team of Deal Desk professionals to support Sales across all regions. You will partner with Sales leadership to structure, review, approve, and negotiate complex strategic opportunities while leading the team's shift to an AI-native organization.

What you will do

• Lead, scale and develop a global team of Deal Desk professionals.
• Advise Sales leadership on deal structure, pricing, discounting and negotiation strategy.
• Coordinate cross-functional input from Sales, Legal, Revenue Accounting, Finance, Services, Operations, Product and Engineering.
• Own deal review and approval governance.
• Partner with Finance, Legal and RevOps leadership to define and evolve policies and processes.
• Define and report on Deal Desk KPIs to executives.
• Lead the AI transformation of the Deal Desk by deploying AI agents and copilots.
• Champion AI adoption across the team and redesign workflows around automation.

Required qualifications

• Bachelor's degree in Business Administration, Finance, Economics or a related field, or equivalent experience.
• 15+ years of experience across deal desk, procurement, sales finance, commercial finance, pricing, contract negotiation or sales operations, including significant time leading global teams.
• Deep experience structuring and negotiating complex enterprise contracts with long sales cycles.
• Ability to read, interpret and draft commercial terms and conditions.
• Strong understanding of revenue recognition (ASC 606) and US GAAP.
• Strong knowledge of SaaS and consumption-based business models, including commit, capacity and usage-based pricing.
• Demonstrated AI proficiency: hands-on experience applying generative AI, LLM-based tools or automation to finance, sales operations or deal workflows.
• Track record of designing and rolling out complex finance systems, processes and tools (for example CPQ, CLM, CRM).
• Ability to break down complex issues and explain them clearly to everyone from frontline sellers to the C-suite.
• Excellent written and verbal communication, presentation and executive stakeholder skills.
• A builder's mindset: comfortable with ambiguity, high deal velocity and quarter-end pressure.

Nice to have

• Track record of driving cross-functional alignment and managing strategic relationships across Sales, Legal and Finance.
• Proven experience designing deal approval governance and commercial risk mitigation frameworks.
• Strong leadership in hiring, coaching and developing talent across distributed global teams.
• Experience leading AI or automation programs that delivered measurable gains in efficiency or quality.
• Familiarity with data platforms and analytics (Snowflake experience a plus).
• MBA or equivalent work experience.

About the company

Snowflake is powering the era of the agentic enterprise and is growing fast.