Staff Forward Deployed Engineer, Applied AI

The role

You will lead the end-to-end delivery of enterprise AI programs as a technical leader for strategic customers. You will manage a team of engineers to design, deploy, and monitor ML pipelines and agentic AI solutions.

What you will do

• Own the full lifecycle of complex AI engagements from scoping to deployment.
• Define quality metrics, evaluation frameworks, and golden datasets.
• Provide technical leadership and mentorship to a team of 2-6 Applied AI Engineers.
• Design, iterate, and ship high-quality ML pipelines and agentic AI solutions.
• Implement AI solutions in secure, large-scale production environments.
• Build safety guardrails, observability, and human-review workflows.
• Serve as a senior technical advisor to customer data science and engineering leadership.
• Collaborate with Product and Engineering teams to shape the Snowflake AI platform.
• Identify recurring deployment patterns to create reusable assets.

Required qualifications

• Demonstrated experience leading technical projects or teams.
• Proven experience building and productionizing applications using LLMs, including RAG and agentic workflows.
• Hands-on experience defining quality metrics and evaluation frameworks for LLM or agent systems.
• Excellent problem-solving and communication skills.
• Comfort with ambiguity and executing on complex, open-ended problems.
• 7+ years of professional software engineering experience.
• Experience in a customer-facing technical role.
• Willingness to travel.

Nice to have

• Experience building eval sets from production traces and synthetic data.
• Familiarity with eval and observability tooling (e.g., Braintrust, LangSmith, Arize, Weave, Promptfoo).
• Experience with failure-mode analysis on agent or RAG systems.
• Hands-on experience with the MLOps lifecycle in a cloud environment (AWS, Azure, or GCP).
• Familiarity with core data science libraries and tools (e.g., pandas, numpy, Snowpark).
• Startup experience or experience in a high-growth, fast-paced environment.

About the company

Snowflake is powering the era of the agentic enterprise. The company seeks AI-native thinkers to help redefine the future of how work gets done.