Platform Solution Consultant, Public Sector

Hub - Washington DC, Remote. Posted 19 days ago

The role

You will drive the onboarding and measurable outcomes for clients using the RiskOS platform. You will lead platform implementations, configure AI-driven decisioning engines, and translate technical sophistication into client value.

What you will do

Lead the end-to-end platform implementation process.
Collaborate with clients to define solution architecture and configure platform components.
Lead onboarding efforts by configuring intelligent decisioning engines and automated workflows.
Guide clients through integrating AI-powered signals into existing tech stacks.
Help clients design and implement automated decisioning flows.
Support the configuration of rules engines, thresholds, and AI-assisted workflows.
Diagnose and resolve technical issues regarding data pipeline integrity, API performance, and AI model response handling.
Deliver training sessions to help client teams understand the platform and AI.
Act as a feedback loop between clients and Product and Engineering teams.
Work with Sales, Customer Success, and Data Science to ensure clients realize ROI.

Required qualifications

3+ years of public sector identity or fraud related experience in technical implementation, solution consulting or support engineering.
Familiarity with AI/ML concepts, automated decisioning systems, or data analytics.
Strong working knowledge of APIs, data integration patterns, and web-based platforms.
Ability to manage multiple client workstreams with structure, clarity, and proactive communication.
Bachelor's degree or equivalent experience in a technical, analytical, or related field.

Nice to have

Hands-on experience with identity verification, fraud prevention, risk modeling, or compliance platforms.
Exposure to ML model outputs, feature engineering concepts, or data pipeline tooling (e.g., SQL, BI tools, data warehouses).
Experience working in enterprise client environments with complex technical stacks.

About the company

Socure is building the identity trust infrastructure for the digital economy by verifying identities in real time and stopping fraud.