Socure
Senior Manager, Solution Engineering - DocV
Remote - USA. Posted 9 months ago
The role
This person will lead the DocV Solution Engineering team within the Product Engineering organization. They will deliver short-term technical work to enable revenue, accelerate DocV feature rollout, and improve platform stability.
What you will do
- Build and lead a Solution Engineering team embedded within Product Engineering.
- Partner with Customer Success and Commercial teams to unblock implementations.
- Deliver short-term technical initiatives to support active customer engagements.
- Collaborate directly with customers on complex DocV integrations and deployment challenges.
- Develop targeted features, prototypes, and integrations to accelerate adoption.
- Identify and address integration-related technical debt.
- Establish a feedback loop between customers, Customer Success, Product, and Engineering.
- Collaborate with Backend and Frontend teams to transition solutions into the core product roadmap.
- Anticipate recurring customer and field needs and drive scalable solutions.
Required qualifications
- 8+ years of engineering, solutions engineering, or technical consulting experience.
- At least 3 years of experience leading customer-facing or hybrid engineering teams.
- Strong understanding of APIs, SDKs, and enterprise integration patterns.
- Ability to deliver production-quality solutions in fast-paced, ambiguous environments.
- Strong communication skills and experience working across technical and non-technical stakeholders.
About the company
Socure is building the identity trust infrastructure for the digital economy. They verify identities in real time to stop fraud.