Socure

Senior Manager, Solution Engineering - DocV

Remote - USA. Posted 9 months ago

The role

This person will lead the DocV Solution Engineering team within the Product Engineering organization. They will deliver short-term technical work to enable revenue, accelerate DocV feature rollout, and improve platform stability.

What you will do

  • Build and lead a Solution Engineering team embedded within Product Engineering.
  • Partner with Customer Success and Commercial teams to unblock implementations.
  • Deliver short-term technical initiatives to support active customer engagements.
  • Collaborate directly with customers on complex DocV integrations and deployment challenges.
  • Develop targeted features, prototypes, and integrations to accelerate adoption.
  • Identify and address integration-related technical debt.
  • Establish a feedback loop between customers, Customer Success, Product, and Engineering.
  • Collaborate with Backend and Frontend teams to transition solutions into the core product roadmap.
  • Anticipate recurring customer and field needs and drive scalable solutions.

Required qualifications

  • 8+ years of engineering, solutions engineering, or technical consulting experience.
  • At least 3 years of experience leading customer-facing or hybrid engineering teams.
  • Strong understanding of APIs, SDKs, and enterprise integration patterns.
  • Ability to deliver production-quality solutions in fast-paced, ambiguous environments.
  • Strong communication skills and experience working across technical and non-technical stakeholders.

About the company

Socure is building the identity trust infrastructure for the digital economy. They verify identities in real time to stop fraud.

Senior Manager, Solution Engineering - DocV at Socure | JobZoey