Forward Deployed Engineer

The role

Forward Deployed Engineers will combine technical execution with customer-facing communication. You will solve customer workflow failures and build custom integrations for Sola's platform.

What you will do

• Dive deep on customer workflow failures using logs, browser tools, APIs, and code
• Implement and verify fixes
• Build custom integrations
• Contribute production code to Sola's platform
• Join customer calls alongside Customer Success
• Ask questions that clarify the problem
• Own the solution through resolution
• Help customers onboard and adapt their workflows to Sola

Required qualifications

• Strong technical foundations from a CS degree with demonstrated coding abilities or hands-on experience in a strong technical environment
• Flexibility to move across different customer environments
• Solid understanding of how core web technologies work
• Ability to dive into complex desktop or legacy systems
• Strong sense of curiosity and a drive to go anywhere needed to solve tricky customer problems
• Excellent communication skills
• Demonstrated ability to turn complex technical findings into clear non-technical explanations

Nice to have

• early-career engineers
• new graduates with demonstrated programming ability
• strong customer-facing engineers who are comfortable writing production code

Benefits

• medical, dental, and vision benefits
• 401(k) matching
• daily meals together in the office
• flexible PTO (4 weeks per year)
• relocation support

About the company

Sola is an AI-native platform reinventing enterprise process automation. The company is backed by Andreessen Horowitz, Conviction, and Y Combinator.