Director, Solutions Engineering

The role

You will lead two Solutions Engineering teams covering SMB through Enterprise. You will oversee technical sales execution, solution design, and the development of a high-performing pre-sales organization.

What you will do

• Lead, coach, and develop two SE teams and their leaders
• Oversee technical discovery, solution design, demos, and technical validation
• Build repeatable demo frameworks and talk tracks by vertical and persona
• Ensure solutions account for customer camera, recorder, network, and POS infrastructure
• Lead architecture discussions, site surveys, RFPs, and pilot design
• Partner with Sales Enablement to raise AE technical competency
• Build a feedback loop with Product regarding customer requirements and technical gaps
• Set clear priorities and operating expectations across the SE organization
• Identify and resolve technical, operational, and capacity challenges
• Use business and team performance metrics to evaluate SE effectiveness

Required qualifications

• 8+ years of experience in Solutions Engineering, Sales Engineering, or Solutions Architecture
• 3+ years leading leaders
• Experience supporting complex B2B SaaS or technical sales within enterprise and multi-location environments
• Strong technical discovery and solution design background
• Excellent demo, storytelling, and executive communication skills
• Experience selling solutions that combine software and hardware, such as physical security, video, networking, or IoT
• Canadian Citizen (dual citizens included), or eligible to work in Canada

Nice to have

• AI or computer vision experience
• Experience leading Solutions Engineering teams across multiple customer segments
• Experience with physical security, video surveillance, networking, IoT, AI, or computer vision
• Experience working with channel partners and partner-led technical sales motions
• Experience scaling pre-sales organizations through periods of significant growth

Benefits

• Meaningful equity
• Fully paid health & dental (no waiting period)
• $500 health spending account
• Monthly reimbursement for fitness, wellness, or mental health programs

Before you apply

• Candidates must undergo a criminal records check upon hire
• Be a Canadian Citizen (dual citizens included), or eligible to work in Canada
• Be willing to comply with Solink’s own security policies and standards

About the company

Solink provides businesses with tools to transform video security into real-time operational insights through a cloud-based platform. The company is trusted by over 36,000 locations across 60+ countries.