Staff Product Engineer

The role

You will lead technical direction in Dublin by setting architecture, reliability, and performance standards. You will build and mentor a small local team and work directly with EMEA customers to translate problems into shippable work.

What you will do

• Lead technical direction in Dublin by setting architecture, reliability, and performance standards
• Build and mentor a small team by hiring and leveling up engineers
• Work directly with EMEA customers to translate problems into shippable work
• Own data and retrieval pipelines that process thousands of conversations per day
• Own LLM evaluation and generation flows
• Own real-time scoring, analytics, and coaching loops
• Own fast, resilient UIs using Next.js/React
• Partner across SF and Dublin with product, design, and GTM teams

Required qualifications

• At least 4 years of engineering experience
• Strong technical leadership including mentoring other engineers, leading technical decisions, or architecting significant product areas

Nice to have

• Experience at a startup (Series A to C)
• Experience shipping complex, customer-facing products
• Deep expertise in modern web technologies, product architecture, or AI integrations
• Worked on notable or challenging projects

About the company

Solidroad is solving how to scale customer support using AI, generative tech, and real-time simulations. They are a focused group working in San Francisco and Dublin offices.