Solstice

Member of Technical Staff (Quality Engineering)

New York City. Posted 4 months ago

The role

This person will own quality for the AI that powers the Solstice platform. They will build evaluation systems, test non-deterministic ML systems, and maintain end-to-end testing suites.

What you will do

  • Build evaluation systems to score quality.
  • Make model and prompt changes safe by flagging quality, cost, or latency regressions.
  • Test agents for failures like goal drift, tool loops, or malicious instructions.
  • Protect compliance-critical paths by verifying claims against source material.
  • Own end-to-end testing across the app using a Playwright suite.
  • Run hands-on manual and exploratory QA.
  • Get CI/CD quality gates in place.
  • Use production signals for drift detection and new regression tests.
  • Harden background jobs to survive retries, timeouts, and crashes.
  • Set the testing bar and define what good testing looks like.

Required qualifications

  • Strong Python
  • Real experience building test infrastructure and running it automatically in CI/CD
  • Strong end-to-end and UI test automation, especially with Playwright
  • A genuine manual and exploratory QA discipline
  • Experience testing non-deterministic, ML, or LLM-based systems, or the appetite to build that capability from scratch
  • Comfort with evaluation methods: golden datasets, LLM-as-judge (rubric, pairwise, reference-based), and calibrating those judges against human or expert labels
  • A statistical way of thinking about quality (variance, pass@k, regression detection)
  • An instinct for error analysis
  • Independent thinking and a strong sense of ownership
  • Clear communication
  • A serious work ethic

Nice to have

  • Hands-on experience with agent or LLM frameworks (LangChain, LangGraph)
  • Experience with eval and LLM-observability tools (LangSmith, Langfuse, Arize Phoenix, Braintrust, RAGAS, Promptfoo, OpenAI Evals, or similar)
  • Comfort in a modern frontend stack (TypeScript and React)
  • Adversarial or red-team testing
  • Backend experience with async Python services and task queues
  • Experience in a regulated industry such as pharma, healthcare, or finance
  • MLOps or LLMOps experience, including defining quality SLOs

Benefits

  • Health, dental, and vision insurance
  • Ground-floor equity opportunity
  • Visa sponsorship (O-1, H-1B, TN) available
  • Unlimited PTO
  • 401(k) + 4% company match
  • In-office lunches 5 days/week
  • Professional growth stipend
  • Relocation support
  • Work in a high-velocity, high-impact environment

About the company

Solstice is redefining how life sciences organizations commercialize their therapeutics by building a commercial engine for pharmaceutical marketers. They are building applications at the frontiers of AI, experimenting with LLMs and new frameworks.

Member of Technical Staff (Quality Engineering) at Solstice | JobZoey