Solstice
Member of Technical Staff (Quality Engineering)
New York City. Posted 4 months ago
The role
This person will own quality for the AI that powers the Solstice platform. They will build evaluation systems, test non-deterministic ML systems, and maintain end-to-end testing suites.
What you will do
- Build evaluation systems to score quality.
- Make model and prompt changes safe by flagging quality, cost, or latency regressions.
- Test agents for failures like goal drift, tool loops, or malicious instructions.
- Protect compliance-critical paths by verifying claims against source material.
- Own end-to-end testing across the app using a Playwright suite.
- Run hands-on manual and exploratory QA.
- Get CI/CD quality gates in place.
- Use production signals for drift detection and new regression tests.
- Harden background jobs to survive retries, timeouts, and crashes.
- Set the testing bar and define what good testing looks like.
Required qualifications
- Strong Python
- Real experience building test infrastructure and running it automatically in CI/CD
- Strong end-to-end and UI test automation, especially with Playwright
- A genuine manual and exploratory QA discipline
- Experience testing non-deterministic, ML, or LLM-based systems, or the appetite to build that capability from scratch
- Comfort with evaluation methods: golden datasets, LLM-as-judge (rubric, pairwise, reference-based), and calibrating those judges against human or expert labels
- A statistical way of thinking about quality (variance, pass@k, regression detection)
- An instinct for error analysis
- Independent thinking and a strong sense of ownership
- Clear communication
- A serious work ethic
Nice to have
- Hands-on experience with agent or LLM frameworks (LangChain, LangGraph)
- Experience with eval and LLM-observability tools (LangSmith, Langfuse, Arize Phoenix, Braintrust, RAGAS, Promptfoo, OpenAI Evals, or similar)
- Comfort in a modern frontend stack (TypeScript and React)
- Adversarial or red-team testing
- Backend experience with async Python services and task queues
- Experience in a regulated industry such as pharma, healthcare, or finance
- MLOps or LLMOps experience, including defining quality SLOs
Benefits
- Health, dental, and vision insurance
- Ground-floor equity opportunity
- Visa sponsorship (O-1, H-1B, TN) available
- Unlimited PTO
- 401(k) + 4% company match
- In-office lunches 5 days/week
- Professional growth stipend
- Relocation support
- Work in a high-velocity, high-impact environment
About the company
Solstice is redefining how life sciences organizations commercialize their therapeutics by building a commercial engine for pharmaceutical marketers. They are building applications at the frontiers of AI, experimenting with LLMs and new frameworks.