Senior Payroll Specialist

London. Posted 4 months ago

The role

Senior Payroll Specialists will own end-to-end payroll processing and customer relationships for a portfolio of frontline enterprise customers. You will help build processes and tools in a fast-moving startup environment using AI-forward methods.

What you will do

Run end-to-end payrolls for enterprise customers with complex requirements
Own client relationships as the primary point of contact
Identify opportunities to improve work including where AI can help
Act as a payroll expert in support of sales
Collaborate across Implementation, Product, Customer Success and Support
Develop working knowledge of the HR and WFM platform
Monitor KPIs, SLAs and compliance
Stay current on legislation, tools and trends

Required qualifications

Hands-on bureau payroll experience processing for multiple clients
Strong working knowledge of UK payroll legislation: PAYE, RTI, pension auto-enrolment, and statutory payments
Comfortable managing multiple concurrent payrolls at volume and across different pay cycles
Assured and expert with clients
Genuinely curious and self-sufficient
Genuinely motivated by a startup environment

Nice to have

CIPP qualified (or working towards it)
high-volume or multi-sector bureau experience
experience building or improving payroll tools and processes, including with AI
A little Ireland payroll exposure

Benefits

Share options
35 days annual leave (25 days standard plus 10 flexible public holiday days)
Extra day of leave for every year of service
Pension contributions matched up to 5%
Comprehensive health insurance
Enhanced parental leave & pay
Salary sacrifice childcare scheme (Workplace Nursery)
Annual all expenses paid team retreats
The latest Macbook and equipment budget for your home office
Professional development budget
Unlimited free books

About the company

Sona is an AI-native workforce management platform for frontline organisations. They have signed more than 100 enterprise customers across the UK and US.