Project Manager

The role

You will own a portfolio of enterprise implementations end to end. You will run implementations of Sona's products including HR, Scheduling, Payroll, LMS and ATS.

What you will do

• Lead and deliver projects on time, within scope and budget, maintaining the highest quality standards.
• Manage project risks, dependencies and scope, communicating mitigations and changes clearly to all stakeholders.
• Act as the primary customer advocate, building strong relationships and managing expectations throughout delivery.
• Coordinate internal teams, vendors and customers to ensure successful outcomes and efficient resource deployment.
• Produce clear, consistent documentation and status reports, escalating risks where required.
• Support our Land and Expand approach by driving strong customer partnerships and early value realisation.
• Continuously improve project processes and tools to enhance delivery speed, quality and customer satisfaction.

Required qualifications

• Proven success delivering enterprise software implementation projects on time, within budget and scope.
• Excellent communication and stakeholder management skills, including working with C-level executives.
• Strong leadership and collaboration skills, able to influence without direct authority.
• Strategic thinker with strong risk management, planning and prioritisation capabilities.
• Calm, organised and results-driven under pressure, with excellent time management.
• Confident in presenting, reporting and managing multiple complex projects simultaneously.
• Comfortable using AI in your own workflow, notes, actions, tracking, and able to explain where you'd trust it and where you wouldn't.

Nice to have

• experience with workforce management or HR software
• prior use of Smartsheets
• experience managing customers in a frontline or operationally complex industry

Benefits

• Salary: £70,000 - £80,000 per annum
• Share options
• 35 days annual leave (25 days standard plus 10 flexible public holiday days)
• Extra day of leave for every year of service
• Pension contributions matched up to 5%
• Comprehensive health insurance
• Enhanced parental leave & pay
• Salary sacrifice childcare scheme (Workplace Nursery)
• Annual all expenses paid team retreats
• The latest Macbook and equipment budget for your home office
• Professional development budget
• Unlimited free books

About the company

Sona is the AI-native workforce management platform for frontline organisations. They have signed more than 100 enterprise customers across the UK and US.