Payroll Specialist

The role

You will take hands-on ownership of UK payroll processing for a portfolio of customers. You will manage statutory payments, pension auto-enrolment, HMRC filings, and payroll journal reconciliation.

What you will do

• Own end-to-end UK payroll processing for a portfolio of Sona customers across multiple pay frequencies
• Manage payroll queries through our support desk
• Process statutory payments, court orders, standard holiday pay calculations, Alabaster reviews and NMW checks
• Handle workplace pension auto-enrolment, contributions, reconciliations and submissions
• Upload, reconcile and submit payments across BACS, Faster Payments and SEPA
• Manage payroll journal uploads and reconciliations
• Manage HMRC filings (FPS, EPS) and year-end processing
• Build strong working relationships with clients and attend client meetings
• Flag product bugs to Engineering
• Spot and flag process gaps or improvements and support team members

Required qualifications

• 2+ years hands-on experience processing multiple UK payrolls independently
• Good working knowledge of UK payroll and tax compliance, including tax calculations and filing and payment requirements
• Confident managing a busy queue of support tickets
• Strong organisational skills
• Clear written and verbal communication
• Comfortable in Excel (VLOOKUPs, pivot tables, concatenation)
• Google Suite
• Methodical and accurate under volume

Nice to have

• Experience within a bureau or outsourced payroll environment
• CIPP or equivalent qualification
• exposure to Irish payroll (PAYE, PRSI, USC)
• confidence using AI tools in your day-to-day work

Benefits

• Salary: £35,000 - £45,000
• Hybrid working - 2+ days/week in our London office (Soho)
• Share options
• 35 days annual leave (25 days standard plus 10 flexible public holiday days)
• Extra day of leave for every year of service
• Pension contributions matched up to 5%
• Comprehensive health insurance
• Enhanced parental leave & pay
• Salary sacrifice childcare scheme (Workplace Nursery)
• Annual all expenses paid team retreats
• The latest Macbook and equipment budget for your home office
• Professional development budget

About the company

Sona is the AI-native workforce management platform for frontline organisations. They have signed more than 100 enterprise customers across the UK and US.