Renewals Manager Public Sector DACH

The role

You will own and accelerate commercial success for a DACH Public Sector account portfolio. You will manage end-to-end renewal strategies, lead contract and pricing negotiations, and navigate public sector purchasing structures to protect and grow recurring revenue.

What you will do

• Drive end-to-end commercial ownership of renewals, expansions, and migrations
• Align renewal timelines with municipal and public sector budget cycles
• Manage commercial framework agreements and navigate procurement routes, tenders, and purchasing consortiums
• Lead pricing, term, and contract negotiations in accordance with public sector guidelines and regulatory price caps
• Engage and negotiate with municipal administrators, procurement officers, legal teams, and IT/security leads
• Maintain forecasting accuracy and pipeline hygiene in CRM systems
• Collaborate with Customer Success, Public Sales, Legal, Finance, and RevOps
• Manage escalations and complex renewal scenarios

Required qualifications

• Fluent English
• Fluent German
• 2+ years of experience in Renewals, Account Management, Commercial Sales, or Customer Success within B2B SaaS or technology organizations
• Demonstrated track record of managing ARR targets, commercial contracts, and public sector accounts in the DACH region
• Hands-on experience navigating DACH public administration procurement frameworks, compliance environments, and CPQ/CRM systems

Benefits

• Flexible hours
• 33 vacation days
• Parental leave support
• Access to Open Up
• Corporate Discounts
• Wellbeing & Fitness Benefits
• Virtual events
• Collaborative team activities
• Opportunities for local meet-ups
• Tech equipment
• Referral bonuses
• Individual development budget

About the company

SoSafe is a human risk management provider that uses an awareness platform to provide training and simulations on cybersecurity and data protection. The company is a security awareness scale-up backed by Highland Europe and Global Founders Capital.