Business Analyst

The role

You will work on digital transformation projects for banking and insurance clients. You will translate business needs into requirements and act as a liaison between stakeholders and technology teams.

What you will do

• Translate business strategy and product roadmaps into business requirements, functional specifications, and user stories.
• Act as a liaison between business stakeholders and technology/delivery teams.
• Map, document, and analyze end-to-end process flows and operational workflows.
• Build relationships with client stakeholders to gather feedback and manage expectations.
• Assist in change management, user testing, training, and solution adoption.
• Provide insights and reporting on project KPIs, adoption metrics, and business outcomes.
• Identify potential areas where automation, data analytics, or AI-enabled tools can add value.

Required qualifications

• 2–5 years of experience as a Business Analyst
• Strong capability in requirements gathering, process mapping, and gap analysis
• Solid understanding of core banking or insurance operational processes and digital tools
• Excellent communication and stakeholder management skills
• Fluency in English AND either French or Dutch
• Proactive problem-solver with strong analytical and critical thinking abilities
• Ability to work independently and autonomously in high-impact environments
• A passion for continuous learning, growth, and keeping up with digital and tech trends

Nice to have

• Experience within the Financial Services, Banking, or Insurance sector (or consulting for these industries)
• Familiarity with or curiosity about AI and automation technologies (e.g., chatbots, speech-to-text, digital assistants, predictive analytics)
• Experience working with Agile/Scrum methodologies
• Proficiency in all three languages (English, French, and Dutch)

Benefits

• Attractive salary and benefits package
• High-impact projects with leading banking and insurance clients
• Dynamic, entrepreneurial environment
• Hands-on exposure to modern Data & AI solutions
• Mentorship and growth from Directors and Partners

Before you apply

• 30-minute call with Talent team
• 45-minute deep dive into project experience with a consultant
• 30-minute call with a founder
• Onsite Business Case at the Brussels office

About the company

Sailpeak is a Brussels-based consulting firm specializing in guiding Banking & Insurance firms through digital transformation. They have expertise in Business Strategy, Data & AI, and Digital Transformation.