Technical Program Manager, Taylor

The role

You will drive execution for Taylor initiatives to make the platform more reliable and scalable. You will align Forward Deployed Engineers and product engineering to ensure delivery of new capabilities.

What you will do

• Plan for key Taylor initiatives including scope, milestones, dependencies, risks, and status
• Manage reliability, performance, and scalability work tied to customer launch timelines
• Handle intake, triage, and ownership for customer requests and field fixes
• Manage feature planning, release readiness, and launch checklists
• Align customer commitments with engineering delivery
• Create repeatable customer onboarding and go-live playbooks

Required qualifications

• Experience running complex technical programs across multiple engineering teams
• Technical depth in production systems, such as APIs, distributed systems, or data pipelines
• Strong judgment around prioritization, risks, and tradeoffs
• Ability to align teams with competing priorities without formal authority
• Comfort moving quickly and making decisions with incomplete information

Nice to have

• Reliability, performance, or scalability program experience
• Enterprise implementation or customer launch experience
• Experience with AI agent products or regulated industries
• Clear, concise written communication

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Generous 401(k)
• Catered lunches

About the company

Salient builds AI agents for regulated financial services. The company is backed by a16z and Y Combinator and is building in person in San Francisco.