Salmon Group
Field Collections Manager
Philippines. Posted 16 days ago
The role
The Field Collections Manager oversees daily operations of the Field Collections Department. This includes managing Field Collections Supervisors and providing oversight for Quality Control Officers, Specialized Recovery, and Field Administration.
What you will do
- Monitor daily, weekly, and monthly collections against approved targets.
- Track Collection Efficiency, Recovery Rate, cash collections, and Field Officer productivity.
- Oversee Field Collections Supervisors and ensure accountability for team performance.
- Provide operational oversight of the FQCO team for quality monitoring and compliance.
- Oversee specialized recovery activities including small-claims case processing, legal case coordination, and motorcycle repossession.
- Oversee the Field Admin function to ensure administrative support for field operations.
- Monitor staffing levels, attendance, deployment, and manpower requirements.
- Consolidate daily, weekly, and monthly reports covering all field functions.
- Coordinate with various departments to resolve operational issues and ensure compliance.
- Monitor field operating expenses and resource utilization.
Benefits
- Revolving Reimburstment funds provided for Travel
About the company
salmon-group