Trainers Team Lead

The role

You will run and grow a team of sales trainers and field collector trainers. You will manage trainer capacity, workload, and the quality of training delivery and materials.

What you will do

• Own a system for tracking trainer workload
• Manage workload and plan training schedules
• Take on complex training tickets
• Hire and onboard trainers
• Develop trainers' competencies and facilitation skills
• Support team members and hold them accountable for quality and results
• Coach trainers and subject matter experts
• Standardize facilitation practices and monitor consistency
• Ensure high-quality training delivery
• Run needs analysis and post-training effectiveness reviews

Required qualifications

• At least 3 years of experience in sales training
• At least 1 year managing or supervising trainers
• Experience in fintech, banking, consumer lending, insurance, or another business with a high-volume sales operation
• Hands-on experience in adult learning: training delivery, coaching, skills assessment, and curriculum development
• Strong facilitation skills
• Understanding of the sales process and employees' learning needs
• Comfort in a high-paced, fast-changing environment
• Fluency in English and Tagalog

About the company

Salmon is a technology-driven financial company building a banking and lending platform across Southeast Asia. The team is Manila-based, globally distributed, and hybrid-first.