Manager, Business Strategy & Operations

The role

The Manager of Business Strategy & Operations will shape and execute strategic and operational initiatives to support company growth. This person will build measurement and reporting systems and support the operational build-out of new products, service lines, and clinics.

What you will do

• Support strategic and operational initiatives from problem definition through implementation and measurement
• Partner with department and clinical leaders to design workflows and run cross-functional scale initiatives
• Translate ambiguous, cross-functional problems into defined solutions
• Contribute to a portfolio of priority initiatives spanning program design, AI enablement, and build-versus-buy decisions
• Support the operational build-out of new products, service lines, and clinics
• Translate new offerings into operating models, staffing, workflows, and systems
• Define milestones for new offerings to show readiness to scale
• Surface and help resolve risks, dependencies, and execution gaps
• Coordinate the handoff to teams who run offerings day to day
• Define and track operational metrics and build measurement frameworks and dashboards

Required qualifications

• 3 to 8 years of experience across strategy and operations, management consulting, or chief-of-staff function, within healthcare, digital health, or technology
• A track record of running cross-functional initiatives and operational improvements in a fast-growing organization
• Strong analytical and financial modeling skills
• Ability to build measurement frameworks and operational dashboards
• Comfort working with large operational data sets and the tools to analyze them
• Ability to define and track KPIs across operational and financial domains
• Ability to turn ambiguous, cross-functional problems into structured plans
• Strong project management skills
• Clear written and verbal communication

Nice to have

• MBA or equivalent advanced degree in a relevant field, with a strong foundation in strategy, operations, growth, or finance
• Experience operationalizing and scaling new programs or products
• Familiarity with multi-site healthcare delivery, mental health, clinical operations, and provider networks
• Understanding of healthcare regulations and reimbursement is helpful
• Exposure to AI and digital health technologies is a plus

Benefits

• Medical
• dental
• vision
• PTO
• additional benefits

Before you apply

• Sponsorship for employment authorization may be considered on a case-by-case basis depending on the role and candidate qualifications

About the company

Salma Health is a brain health company that integrates care delivery, technology innovation and research breakthroughs. They aim to transform the mental and neurological brain healthcare paradigm through a comprehensive, end-to-end system.