Saronic
A/V Technician
Austin, TX. Posted 16 days ago
The role
The A/V Technician will maintain and support conference room and event technology. This role provides hands-on assistance for meetings, executive events, and live productions across the campus.
What you will do
- Provide immediate, on-site assistance for A/V issues in conference rooms, huddle spaces, and large event areas.
- Support, maintain, and optimize A/V infrastructure, including Logitech, Huddly, and Microsoft Teams Room (MTR) systems.
- Configure and maintain Q-SYS audio DSP and control systems for conferencing and room automation.
- Operate, configure, and maintain video wall and digital signage systems.
- Manage and organize A/V inventory and logistics across multiple facilities.
- Set up, operate, and dismantle A/V equipment for meetings, events, and live productions.
- Perform proactive system health checks, diagnostics, and preventive maintenance.
- Troubleshoot complex A/V, network, and integration issues.
- Provide end-user support, training, and installation assistance.
- Manage support requests and incidents through ServiceNow.
Required qualifications
- Minimum 3 years of experience in the Audio Visual field
- Hands-on experience with Logitech, Huddly, and Microsoft Teams Room (MTR) systems
- Experience with Q-SYS audio DSP configuration, control, and troubleshooting
- Familiarity with video wall and digital signage technologies and content management systems
- Strong technical troubleshooting and problem-solving skills
- Excellent communication, organization, and customer service abilities
- Ability to remain calm and professional in high-pressure situations involving executives or government officials
- Comfortable lifting and transporting A/V equipment (up to 50 lbs)
- Eligibility to obtain and maintain an active Secret security clearance
Nice to have
- IT experience
- Experience supporting A/V systems in production or manufacturing environments, including factory floors, engineering labs, or test facilities
- Familiarity with BrightSign or similar digital signage management tools
- Working knowledge of networking fundamentals, PoE, and VLAN configuration for A/V systems
- Background in podcasting, livestreaming, or video production
- Experience supporting A/V systems in secure or classified communications environments
- Proficiency with ServiceNow or similar IT service management platforms
Benefits
- Medical Insurance: Saronic pays 100% of the premium for employees and 80% for dependents
- Dental and Vision Insurance: Saronic pays 100% of the premium under the basic plan for employees and 80% for dependents
- Generous PTO and Holidays
- Paid maternity and paternity leave
- Competitive Salary with performance-based bonuses
- 401(k) plan with company match
- Stock Options
- Basic life insurance and short- and long-term disability coverage
- Discounted pet insurance options including 24/7 Telehealth helpline
- Free lunch benefit
- Unlimited free drinks and snacks in the office
Before you apply
- Requires access to export-controlled information or items that require U.S. Person status (U.S. citizens, legal permanent residents, or certain protected classes)
- Eligibility to obtain and maintain an active Secret security clearance
About the company
Saronic Technologies is a fast-growing defense technology startup focused on developing secure, mission-critical systems. The company is a leader in revolutionizing autonomy at sea through autonomous and intelligent platforms.