Product Manager, Monetization & Retention

The role

The Product Manager will own the full monetization stack including pricing, billing infrastructure, and lifecycle marketing. You will work with platform, growth, and product teams to drive revenue and user retention.

What you will do

• Design pricing architecture and tiers across products.
• Run pricing experiments.
• Own metering, billing, invoicing, and expiry logic.
• Work with platform engineering on wallet, coupons, GST, and payment flows.
• Build playbooks for user retention and churn reduction.
• Ship in-product interventions like paywalls, nudges, and downgrade flows.
• Manage off-product interventions like lifecycle email and WhatsApp.
• Design strategies for converting first-time payers and growing repeat purchase value.
• Stand up loyalty mechanics and affiliate or partnership models.

Required qualifications

• 5+ years in product management.
• At least 2-3 years owning monetization, subscriptions, or growth at a startup.
• Experience shipping pricing changes.
• Deep working knowledge of metering, billing, plans, pricing, subscriptions, expiry, and coupons.
• Experience reducing churn using cohorts, triggers, interventions, and win-back rates.
• Understanding of on-app interventions and off-app interventions.
• Ability to analyze ARPU, LTV, payback, retention curves, and dunning recovery rates.
• Ability to pull SQL.

Benefits

• Competitive cash
• Meaningful equity
• Top-tier health insurance
• Great Bangalore office
• PS5 if you win internal hackathons

About the company

Sarvam is building the bedrock of Sovereign AI for India, developing a full-stack sovereign AI platform across research, models, infrastructure and applications. The company is backed by Lightspeed, Peak XV, and Khosla Ventures.