Market Implementation Specialist

The role

You will own the operational coordination of every new market and Imaging Center launch. You will act as the connective tissue between Implementation and functional teams to manage the implementation process from kickoff through stabilization.

What you will do

• Own the market and/or Imaging Center (IC) implementation coordination process
• Build and maintain readiness checklists and go/no-go criteria for every launch
• Act as the operational point of contact between Implementation and the teams being launched
• Track launch timelines closely and flag risks and blockers early
• Coordinate with Trainers, QA, and WFM to confirm training, quality monitoring, and staffing plans
• Run or support go-live day logistics and troubleshoot issues in real time
• Maintain clear, up-to-date launch status reporting for leadership visibility
• Document lessons learned after every launch to update playbooks

Required qualifications

• Experience coordinating launches, projects, or rollouts from planning through go-live
• A track record of keeping multiple moving pieces on track
• Experience building or following readiness checklists, project plans, or similar structured processes
• Fluent in project management systems, such as Notion, Monday.com or AI-based tools
• Comfort being the point of contact across several teams at once
• Comfortable in building simple and easily digestible training manuals and SOPs
• A proactive communicator who flags risk early
• Detail-oriented and organized
• AI is part of your daily default
• Use AI to draft, analyse, research, and pressure-test thinking
• Know AI failure modes and how to check its work

Benefits

• Flexible remote or hybrid work options
• Dedicated personal development budget
• Medical, vision, and dental coverage
• 28+ days of paid time off across PTO and wellbeing days
• Paid parental leave
• 401k retirement plan
• All the equipment you need to do your best work
• Inclusive, people-first policies
• Atlanta office perks: Complimentary team lunch every Wednesday, on-site gym access, roof terrace, and on-site lunch options

Before you apply

• Assessment: walk through how you'd use AI to tackle a real task from the role
• Interview process includes an introductory phone call, video call with hiring manager, Scan Standard interview, and meeting founders/team members

About the company

Scan.com is building America's national imaging network to connect patients, providers, and payers to diagnostic imaging. They manage the medical imaging pathway end-to-end to deliver imaging faster and at a lower cost.