Certification Program Manager

The role

You will run and improve the operations behind medical technology certification. You will own operational delivery across customer certification programs by working with auditors, assessors, and account managers.

What you will do

• Plan and coordinate certification programs and improve milestone management.
• Review applications and shape project plans.
• Prepare certificates following approved certification decisions.
• Coordinate surveillance and renewals.
• Streamline certificate transfers by coordinating with customers and outgoing certification bodies.
• Triage medical device change notifications and coordinate specialist review.
• Keep customers and colleagues informed of progress and next steps.
• Work with product and engineering to improve procedures and automate workflows.

Required qualifications

• 3+ years’ experience in operations, project delivery, or a related discipline.
• Experience owning detailed projects or workflows from planning through completion.
• A degree or equivalent in Science, Technology, Engineering, and Mathematics, or another analytically demanding subject, or comparable achievement through technical work, research or independent projec
• Evidence of solving difficult problems independently.
• Experience reviewing detailed documents or data for completeness and accuracy.

Nice to have

• Experience in healthcare, certification or another regulated industry.
• Knowledge of medical technology and the role of certification.

Before you apply

• Introductory call with Sarah.
• Interview with Nadine, Sasha, or Tiri, James, and Jamie involving case studies.
• Offer and references.

About the company

Scarlet is authorised to assess and certify medical devices. They combine clinical, technical and regulatory expertise with AI agents and software.