Second Nature
Senior Product Manager, Resident Onboarding
Remote, USA. Posted 15 days ago
The role
You will own the Resident Onboarding Lift product roadmap and its performance metrics. You will partner with AppFolio to drive a joint roadmap and align product strategies. This is an individual contributor role focused on converting partnership bookings into enrolled clients.
What you will do
- Own the Resident Onboarding Lift roadmap and metrics including AppFolio door enablement, enrollment rate, and resident adoption
- Contribute to the joint roadmap with AppFolio's product team
- Execute weekly AppFolio joint partner calls
- Write clear and complete requirements for engineering, marketing, and support
- Model discovery-through-iteration practices
- Develop and maintain a prioritized roadmap aligned with strategic goals
- Build a strong working partnership with AppFolio's product and leadership teams
- Translate customer insights into technical tradeoffs and actionable plans
- Establish a disciplined discovery, experimentation, and iteration process
Required qualifications
- 7+ years in product management, including time owning a product line or platform end to end
- Record of turning strategy into a sequenced roadmap and winning investment to build it
- Experience building products that depend on a partner's platform
- Demonstrated experience influencing a major partner's strategy and roadmaps
- Ability to influence internally with leadership and externally with partners and customers
- Technical fluency to make architecture tradeoffs
Nice to have
- Direct experience with AppFolio, as a user, a builder, or an integration partner
- Proptech or SaaS experience
- Complex B2B2C products
Benefits
- Medical, Dental, Vision, & Life Insurance
- 401K Plan
- Open PTO and sick days
- Reimbursement for business travel for bi-annual in-person meetings
About the company
Second Nature built the world's first Resident Experience Platform to make resident onboarding, resident services, and ancillary revenue effortless for property managers. The company consists of over 200 people.