Product Owner

The role

The Product Owner will turn product strategy and customer needs into actionable work for the engineering team. You will own the product backlog and coordinate priorities to deliver product improvements.

What you will do

• Work with the Head of Product to translate strategy into actionable initiatives
• Own, maintain, and continuously prioritize the product backlog
• Write product requirements, user stories, acceptance criteria, and documentation
• Collaborate with engineering and design during planning, development, testing, and release
• Ensure engineers have clear context around requirements and priorities
• Participate in sprint planning, backlog refinement, and product reviews
• Gather and analyze feedback from customers and stakeholders
• Conduct market and competitor research
• Evaluate and prioritize feature requests
• Track product initiatives from requirements through release

Required qualifications

• 2+ years of experience as a Product Owner, Product Manager, Business Analyst, or in a similar product-focused role
• Experience working directly with software engineering teams in an Agile development environment
• Strong understanding of product development processes
• Ability to translate business and customer needs into technical requirements and user stories
• Strong analytical and problem-solving skills
• Excellent organizational skills with strong attention to detail
• Strong written and verbal English communication skills (C1 or C2 proficiency required)
• Ability to communicate effectively with both technical and non-technical stakeholders
• Comfortable managing multiple priorities in a fast-paced startup environment
• Experience with product management and collaboration tools such as Jira, Linear, Notion, or similar

Nice to have

• Understanding of APIs, SaaS products, developer tools, or technical infrastructure products
• Experience conducting customer discovery, market research, or competitor analysis

Benefits

• Work directly with the Head of Product and an experienced engineering team
• Meaningful ownership and involvement in shaping products
• Exposure to the full product lifecycle
• Competitive salary based on experience
• Career growth opportunities
• Private health insurance (including 50% family coverage)
• Monthly gym membership allowance
• Modern office in central Prishtina
• Snacks, coffee, and refreshments in the office
• Regular company and team activities

About the company

Sent is building the messaging infrastructure that powers how businesses communicate with their customers. They provide a unified API for SMS, WhatsApp, iMessage, and RCS.