Senior Technical Program Manager, AI Platform

The role

You will connect work across AI/ML, Issues Platform, Product Design, and Ingest teams to manage dependencies and deliver a cohesive product experience. You will lead program delivery, manage integration risks, and build processes for change readiness.

What you will do

• Connect roadmaps across AI/ML, Issues Platform, Product Design, and Ingest into a shared delivery plan.
• Sequence platform capabilities, product features, and design work to address dependencies.
• Help teams assign accountable owners, resolve open decisions, and communicate commitments.
• Partner with engineering and product owners to define release readiness.
• Bring ingestion and reliability dependencies into roadmap discussions.
• Drive risk mitigation with clear owners, contingency plans, and timely escalation.
• Give teams and leadership an accurate view of progress, dependencies, decisions, and risks.
• Build a lightweight process for identifying changes affecting other teams and notifying partners.
• Include documentation and support preparation in delivery planning.
• Establish concise updates showing what is changing, when, and who needs to act.

Required qualifications

• Experience leading complex technical programs from problem definition through launch.
• Experience coordinating delivery across multiple engineering teams with separate roadmaps and leadership.
• Technical understanding to review design proposals, discuss architectural tradeoffs with engineers, and identify integration risks and downstream effects.
• A track record of managing dependencies, driving risk mitigation, and adapting plans as conditions change.
• Experience creating or improving processes which teams adopted and sustained.
• Clear written communication, including program updates, decision records, and escalations with explicit next steps.
• Experience building alignment across engineering, product, and design through sound judgment and follow-through.

Nice to have

• Shipping AI/ML or LLM-backed features, including evaluations, quality checks, and staged rollouts.
• Partnering with product design to coordinate design and engineering work.
• Working with data pipelines, ingestion, or streaming infrastructure.
• Building developer tools or technical B2B products.
• Improving release communication across engineering, documentation, and support.

Benefits

• Incentive compensation
• Equity grants
• Paid time off
• Group health insurance coverage

About the company

Sentry helps developers fix errors and performance issues before users notice. It is an application monitoring standard trusted by 200,000+ organizations.