Senior Solutions Engineer, Enterprise

The role

Solutions Engineers help large customers embed Sentry into applications and workflows. You will translate customer objectives into implementation plans and act as a subject-matter expert to drive product adoption.

What you will do

• Translate customer pain points and objectives into implementation and onboarding plans.
• Develop best practices, educational offerings, and content around error and performance management.
• Act as a trusted advisor and subject-matter expert for customers.
• Provide workshop-level interaction to customers to drive maturity of use and adoption.
• Work cross-functionally to provide feedback to product and development teams.

Required qualifications

• Hands-on experience working with programming languages and frameworks including JavaScript, Python, Node.js, Java, PHP, .NET, Ruby, React, React Native, Mobile Native (iOS and/or Android).
• Excellent communication and presentation skills.
• Problem solver, knowledgeable, and can-doer.

Nice to have

• 6+ years as a Solutions Engineer (preferred), Implementation Consultant, or Software Developer with experience leading projects and/or working with customers.

Benefits

• Incentive compensation
• Equity grants
• Paid time off
• Group health insurance coverage

About the company

Sentry is an application monitoring standard trusted by 200,000+ organizations. The company helps developers fix errors and performance issues and is an open-source company.