Forward Deployed Engineer

The role

Forward Deployed Engineers help large customers get value from Sentry by integrating the SDK and ensuring alerts reach the right people. You will work within customer codebases to build custom integrations, instrumentation, and prototypes. You will also help build Sentry's forward deployed motion by turning deployments into repeatable patterns.

What you will do

• Turn customer goals into an implementation plan.
• Work in customer codebases to deliver pull requests that set up Sentry.
• Add custom telemetry for critical user journeys.
• Build dashboards and alerts.
• Lead migrations from existing observability tools.
• Embed with customer teams, including on site, when it helps.
• Turn one-off deployments into repeatable playbooks and tooling.
• Bring lessons learned back to Product and Engineering.

Required qualifications

• 3+ years of experience, with some mixture being Software Engineering and Solutions Engineering/Implementation and at least 1+ year being a FDE
• Hands-on experience working with programming languages and frameworks including JavaScript, Python, Node.js, Java, PHP, .NET, Ruby, React, React Native, Mobile Native (iOS and/or Android), etc
• Excellent communication and presentation skills
• Problem solver, knowledgeable, and can-doer

Nice to have

• experience with observability, APM, or error monitoring tools
• migrating customers from another vendor
• helping build a forward deployed or customer engineering function

Benefits

• incentive compensation
• equity grants
• paid time off
• group health insurance coverage

About the company

Sentry is an application monitoring standard trusted by 200,000+ organizations. The company helps developers fix errors and performance issues and is building an AI-native future.