Operations Manager (m/f/d)

The role

You will build structures, processes, and systems to help the teleoperations team scale. You will work with site leads, project managers, and AI researchers to define team organization and productivity.

What you will do

• Define roles, responsibilities, and team organization
• Set up processes and ways of working
• Develop ways to measure and analyze team productivity
• Translate needs from site leads, project managers, and AI researchers into team setup and priorities
• Own shift planning and ensure coverage across sites
• Support HR and legal topics such as contracts, working hours, and compliance
• Oversee the hiring pipeline from defining profiles through onboarding

Required qualifications

• Experience building or scaling an operational team in logistics, customer operations, field operations, or similar
• Structured thinker
• Hands-on mindset
• Good with people
• Comfortable working with data and spreadsheets
• Comfortable working across different teams
• Interest in robotics or AI

Nice to have

• experience with shift-based or multi-site teams

Benefits

• Wellpass (gym membership)
• Flexible working hours
• Option to work from home when needed
• A motivated team and an open corporate culture
• Competitive compensation
• excellent career development opportunities

About the company

sereact builds the intelligence that lets robots sense, reason, and act in the real world. Their technology aims to redefine how physical work gets done in industrial settings like warehouses and factories.