Office Manager

The role

You will own the operational backbone of Serval's headquarters. You will manage facilities, vendors, internal events, and the employee experience.

What you will do

• Own end-to-end office operations, including facilities, supplies, equipment, and vendor management.
• Negotiate and manage vendor contracts.
• Ensure workplace health, safety, and security compliance.
• Help plan and execute internal events.
• Maintain operational readiness of the office at all times.
• Serve as the primary point of contact for workplace-related needs.
• Be the first point of contact for all guests.
• Continuously improve systems and processes.

Required qualifications

• Exceptional organizational skills with high attention to detail.
• Clear, professional communication skills with a service-oriented mindset.
• Ability to operate independently, prioritize effectively, and manage multiple initiatives simultaneously.
• Comfort working cross-functionally with leadership, finance, and HR stakeholders.
• A genuine hospitality mindset.
• Comfort owning logistics end-to-end in a highly accountable role.
• Finds satisfaction in making things run seamlessly behind the scenes.

Nice to have

• 1+ years of experience in office management, workplace operations, or administrative leadership.
• Experience in a high-growth startup or scaling organization.
• Experience hosting and planning events from ideation to execution
• Track record of improving office efficiency, reducing costs, or enhancing employee experience.
• Interest in building a culture-forward, operationally disciplined workplace from the ground up.

Benefits

• Impact: Be a key player in shaping the success of our product and company.
• Growth: Build a fundamentally new AI product offering with the support of our experienced team and investors. Grow rapidly with the company.
• Culture: Join a culture that values innovation, ownership, accountability, and fun.

About the company

Serval is an AI-native enterprise service management platform that automates work. Headquartered in San Francisco, it is used by companies including Fox, Live Nation, Notion, Ramp, and Lucid Motors.