Security Engineer, Detection and Response

The role

You will build and scale the foundations of cybersecurity detection and response operations. You will set strategy and drive execution for security monitoring, incident response, recovery, and post-incident improvement.

What you will do

• Design, implement, and operate detection and response operations.
• Build, lead, and directly mentor a team spanning observability, detection and response, and threat intelligence.
• Ensure operational rigor through incident playbooks, on-call paths, and tabletop exercises.
• Improve detection quality and coverage by partnering with engineering teams.
• Partner across Engineering, Product, and Infrastructure to embed detection and response into systems.
• Build a security program capable of withstanding sophisticated adversaries.

Required qualifications

• 10+ years in cybersecurity with deep expertise in detection engineering, incident response, and security operations.
• Deep experience building and leading detection and response, instrumentation/observability, and threat intelligence teams.
• Stellar leadership skills and a demonstrated history of driving durable, continuous improvements to programs, processes, and people.
• Exceptional written and verbal communication skills.
• Ability to remain calm under pressure.
• Ability to effectively run command of security incidents involving numerous stakeholders.
• Deep expertise in modern observability stacks (e.g., SIEM, data lakes, EDR, cloud telemetry, logging) and detection primitives.
• Understand modern adversary tradecraft (TTPs).
• Demonstrated experience translating adversary tradecraft into practical detection strategies and response actions.
• Mission-oriented with unimpeachable integrity.
• Passionate about detecting and responding to adversaries in a highly complex, fast-paced environment.

Benefits

• Impact: Be a key player in shaping the success of our product and company.
• Growth: Build a fundamentally new AI product offering and grow rapidly with the company.
• Culture: Join a culture that values innovation, ownership, accountability, and fun.

About the company

Serval is the AI-native enterprise service management platform that automates the work legacy IT service management tools only track. Headquartered in San Francisco, it uses AI agents to build automations for employee support across IT, HR, finance, legal, and beyond.