Account Executive, Strategic- EMEA

London. Posted 2 months ago

The role

You will own Serval's largest and most strategic opportunities by leading complex, multi-threaded sales cycles. You will work with IT, Security, and Operations executives to help enterprises transform workflows through AI automation.

What you will do

Own the full enterprise sales cycle from prospecting to close and expansion
Develop deep relationships with senior IT, Security, and Operations leaders
Orchestrate complex buying committees
Deliver compelling demos and business cases
Partner with founders, product, and engineering to influence roadmap priorities
Create repeatable playbooks for Serval's enterprise motion
Represent Serval at industry events, conferences, and executive briefings

Required qualifications

10+ years of full-cycle B2B SaaS sales experience, with consistent top-tier attainment
Proven success selling technical or workflow automation platforms to large enterprises
Expertise running complex, consultative sales cycles (3–9 months) with VP/C-suite buyers in IT, Security, or Operations
Skilled in strategic account planning, multi-threading, and executive communication
High-agency operator
Exceptional presentation, negotiation, and storytelling skills
Based in or willing to work from our San Francisco HQ five days a week

Nice to have

Previous experience at high-velocity SaaS companies
Experience joining or helping scale an early-stage (Series A - Series D) startup
Recognition for top performance — President’s Club, top 10 %, or rapid promotions, etc.
Familiarity with AI, ITSM, or workflow automation categories
Comfort demoing or discussing APIs, integrations, and automation architecture with technical audiences

Benefits

Impact: Be a key player in shaping the success of our product and company
Growth: Build a fundamentally new AI product offering with the support of our experienced team and investors. Grow rapidly with the company
Culture: Join a culture that values innovation, ownership, accountability, and fun

About the company

Serval is an AI-native enterprise service management platform that automates work. Headquartered in San Francisco, it has raised $277 million from investors including Sequoia Capital, Redpoint Ventures, First Round, General Catalyst, and Elad Gil.