Revenue and Technical Accounting Manager

The role

This person will own revenue accounting, billing and collections, and systems design. They will design and build automated, agent-driven workflows to handle contracts, invoices, and revenue entries.

What you will do

• Own revenue inputs to monthly, quarterly and year-end close
• Review new and amended contracts to identify performance obligations and determine transaction price
• Own accounting for consideration payable to customers and capitalized commissions
• Write and maintain revenue recognition policy
• Turn signed contracts into accurate, on-time invoices
• Own AR aging, dunning cadence, escalation path, and DSO reporting
• Stand up usage billing with Engineering and RevOps
• Review non-standard billing and payment terms
• Design and build agentic workflows for contracts, invoices, and revenue entries
• Document quote-to-cash and key controls

Required qualifications

• Big 4 foundation: assurance or accounting advisory at a Big 4 firm, Senior to Senior Manager level
• 5 to 8 years of total experience
• Active CPA license
• Deep, hands-on ASC 606 experience from audit or in-house
• Has owned billing, collections and AR for enterprise customers, or reviewed them as an auditor
• Builder mindset: have built apps, scripts or automations, or are eager to build agentic workflows
• Systems thinking: can design a workflow end to end
• Has written technical memos auditors accepted, or reviewed them as an auditor

Nice to have

• In-house experience
• Owning revenue in industry
• Owned revenue recognition at a high-growth SaaS, AI or infrastructure company
• Usage or consumption billing at scale, with tools such as Stripe Billing, Metronome, Orb or Maxio
• Experience with Rillet or another modern ERP or revenue system
• Apps, agents or automations you built that other people use
• Consideration payable to customers, SSP analysis or ASC 340-40 commissions
• First audit, SOX or IPO readiness experience
• Exposure to Serval, as a customer, user or builder

Benefits

• Impact: Be a key player in shaping the success of our product and company
• Growth: Build a fundamentally new AI product offering and grow rapidly with the company
• Culture: Join a culture that values innovation, ownership, accountability, and fun

About the company

Serval is the AI-native enterprise service management platform that automates the work legacy IT service management tools only track. Headquartered in San Francisco, the company has raised $277 million from investors including Sequoia Capital, Redpoint Ventures, First Round, General Catalyst, and Elad Gil.