Revenue Strategy & Operations Lead

San Francisco. Posted 2 months ago

The role

You will lead strategy and operations for Sales leadership to make the sales team more productive. You will identify growth levers, drive forecasting excellence, and improve GTM workflows and data architecture.

What you will do

Partner with Sales leadership to identify growth levers
Drive forecasting excellence at the rep, segment, and company level
Implement a scalable operating cadence
Scope and lead strategic initiatives from thesis through rollout
Find and remove friction in the selling motion
Codify sales methodology, qualification standards, and stage definitions
Improve GTM systems and data architecture
Drive adoption of AI wherever possible
Build analytics to explain performance
Partner with Finance and Central RevOps on capacity planning, quota, territory design, and headcount modeling

Required qualifications

6-8+ years of experience in Sales Strategy & Operations, Revenue Operations, or Business Operations at a high-growth B2B software company
Demonstrated experience driving open-ended initiatives from strategy through execution
Excel or Sheets mastery
Comfort and credibility working with senior sales leadership and cross-functional stakeholders
Judgment about what matters
Comfort with ambiguity and a bias to build
Must be willing and able to work onsite five days per week in San Francisco, CA

Nice to have

Consulting, banking, PE, or corporate strategy backgrounds
SQL and BI tooling
Knowledge of Salesforce and the GTM tech stack (Gong, Outreach or Amplemarket, Clay, etc.)
Experience scaling a company from single-digit to nine-figure ARR
Enterprise displacement sales motions
Innovation with AI to drive productivity

Benefits

Impact: Be a key player in shaping the success of our product and company
Growth: Build a fundamentally new AI product offering and grow rapidly with the company
Culture: Join a culture that values innovation, ownership, accountability, and fun

About the company

Serval is an AI-native enterprise service management platform that automates work. Headquartered in San Francisco, it has raised $277 million from investors including Sequoia Capital and Redpoint Ventures.