Enterprise Account Executive

The role

You will own the full enterprise sales cycle for target accounts. You will lead complex sales cycles with IT, Security, and Operations executives to transform workflows through AI automation.

What you will do

• Own the full enterprise sales cycle from prospecting to close and expansion.
• Develop deep relationships with senior IT, Security, and Operations leaders.
• Orchestrate complex buying committees.
• Deliver compelling demos and business cases.
• Partner with founders, product, and engineering to influence roadmap priorities.
• Create repeatable playbooks for enterprise motion.
• Represent Serval at industry events, conferences, and executive briefings.

Required qualifications

• 4+ years of full-cycle B2B SaaS sales experience, with consistent top-tier attainment.
• Proven success selling technical or workflow automation platforms into 1–5K employee organizations across multiple stakeholders.
• Expertise running consultative sales cycles (2–6 months) with VP-level buyers in IT, Security, or Operations.
• Skilled in strategic account planning, multi-threading, and executive communication.
• High-agency operator who thrives in unstructured environments.
• Exceptional presentation, negotiation, and storytelling skills.
• Based in or willing to work from our San Francisco HQ five days a week.
• Regular travel to customer sites and events.

Nice to have

• Previous experience at high-velocity SaaS companies.
• Experience joining or helping scale an early-stage startup (Series A–D).
• Recognition for top performance — President's Club, top 10%, or rapid promotions.
• Familiarity with AI, ITSM, or workflow automation categories.
• Comfort demoing or discussing APIs, integrations, and automation architecture with technical audiences.

Benefits

• Impact: Be a key player in shaping the success of our product and company.
• Growth: Build a fundamentally new AI product offering and grow rapidly with the company.
• Culture: Join a culture that values innovation, ownership, accountability, and fun.

About the company

Serval is an AI-native enterprise service management platform that automates work. Headquartered in San Francisco, it has raised $277 million from investors including Sequoia Capital and Redpoint Ventures.